Job Description

Contractual Arrangements:

Job Title: Warehouse Supervisor Last revision date: April 2024 Department: Operations  Location:  Redditch Weekly working hours: 40 Contract type: Perm Responsible to: Operations Managers Responsible for: Warehouse Operatives
Our Vision: A Responsible Family Enterprise That Shares Focus on Delivering Sustainable Growth Through Partnerships, Collaboration & Innovation with an Environmental & Social Conscience.	Our Mission: Working Together to Deliver Solutions That Make A Difference

Job Purpose:

Managing day to day resources to ensure the completion of all tasks within the chilled warehouse to a high standard of performance.

Key Tasks / Responsibilities:

Working as part of the Warehouse Supervisory team you will be responsible for;

Managing the goods in, picking and dispatch process to ensure the correct and timely completion of tasks within the warehouse whilst simultaneously driving continuous improvement

Managing and ensuring consistency to the Company People Management Process

Assist the chilled warehouse management in conducting briefings, appraisals and on-going performance reviews ensuring clear communication at all times.

Contribute to the achievement of Company objectives.

Develop your own leadership & Management skills alongside core competencies & skills.

 

Principal Objectives

 

The principal accountabilities of the Warehouse Supervisor role will be subject to the following KPIs (Key Performance Indicators);

 

Picking

 

Performance – cases per hour, performance management through investigation and coaching conversations.

Accuracy of picks, measured as a % of stock adjustments against cases picked.

Accuracy of goods receipted – measured as a % of errors during PI checks.

Accuracy of goods dispatched – measured as usage of Scan to vehicle and pallets deliver to their correct destination

Pallet utilisation measured as average cases per pallet by retailer.

Continues improvements actions reflect warehouse layout.

 

People

 

All direct reports will be appraised in accordance with People Management Process

All direct reports will be provided with a weekly or daily briefing

All direct reports to be encouraged supported and have the opportunity to contribute improvement suggestions.

All direct reports set quarterly objectives in line with company People Management Process

Company Objectives

 

Management of warehouse practices to encourage the achievement of Company objectives for energy efficiency and recycling.

Management of resources to contribute to Company objectives for cost reduction.

Management of warehouse, warehouse practices and housekeeping to reduce expenditure on damages and general repairs.

Work with colleagues to encourage improved communication within the business.

 

Resource Management

 

Assist warehouse management team in controlling and monitoring costs in the following areas;

 

Overtime

MHE

Warehouse maintenance

 

People/Personal Management

 

Build relationships with colleagues throughout the wider business.

Operate to high moral, personal and professional standards when representing the business.

Maintain a high degree of personal discipline, time keeping and morale.

Personal development plans.

 

Information Management

 

Ensure that all records are maintained in accordance with Company Policies.

Communicate regularly with colleagues to ensure that targets and schedules are understood and that key messages are passed on.

Ensure that any commercially sensitive information is protected at all times.

Generic Responsibilities:

To participate fully in the Company’s Personal Performance and Development process and to undertake training and development relevant to your job.

To contribute to the development of a respectful and mutually supportive working environment in accordance with our values.

Support the team to monitor and control the use of resource in a cost effective manner.

Encourage team members to develop and learn, ensuring the team are trained in respective areas to enhance the flexibility of the company.  

Build working relationships with colleagues both within the department and throughout the company.

To comply with all Oakland policies and procedures, especially your own duty of take care towards your own personal health and safety and that of others who may be affected by your actions at work. 

 

Financial Responsibilities:

N/A

Other:

This job description describes the main responsibilities of the post holder. As circumstances change, they may be amended to reflect new requirements of the post but levels of responsibility and the nature of duties will remain consistent. The post holder will be fully consulted on any significant changes.

The job description is not intended to cover in detail all the tasks required of the post.  The post-holder will be required to carry out other associated duties necessary to provide an effective service and deliver the key areas of responsibility. These duties will not be unreasonable and will be appropriate to this level of post.

Our Vision: A Responsible Family Enterprise That Shares Focus on Delivering Sustainable Growth Through Partnerships, Collaboration & Innovation with an Environmental & Social Conscience.

Our Mission: Working Together to Deliver Solutions That Make A Difference

Person Specification

Job Title

Warehouse Supervisor

Last Revision Date:

April 2024

Education / Qualifications / Licences:

Essential

 

• Qualified in HACCP Principles with a good working knowledge of the codex Alimentarius approach.
• Qualified to (or working towards) Advanced level 4 in food safety requirements.
• Trained and experienced in internal and external auditing and factory standards.

 

Assessed By

 

• Application Form / CV

Skills / Abilities / Knowledge / Experience:

Essential

 

• Numeracy and literacy skills
• Confident user in Microsoft applications including Word and Excel at an intermediate level.
• Previous leadership experience in a similar role
• Ability to delegate

 

 

Desirable

 

• Previous experience using Proteus software.

 

Assessed By

 

• CV / Application Form
• Maths Test
• Interview

Behaviour / Attitude:

Essential

 

• Exceptional communication and interpersonal skills both verbal and written.
• Excellent interpersonal skills

 

 

Assessed By

 

• Interview

Core Competency Framework:

N/A

Other:

This person specification describes the main requirements of the post holder. As circumstances change, they may be amended to reflect new requirements of the post but levels of responsibility and the nature of duties will remain consistent. The post holder will be fully consulted on any significant changes.

Job Description

Contractual Arrangements:

Job Title:  Warehouse Operative – Frozen Last revision date: April 2024 Department: Operations  Location:  Redditch Weekly working hours: 40 Contract type: Perm Responsible to: Frozen Warehouse Supervisor Responsible for:
Our Vision: A Responsible Family Enterprise That Shares Focus on Delivering Sustainable Growth Through Partnerships, Collaboration & Innovation with an Environmental & Social Conscience.	Our Mission: Working Together to Deliver Solutions That Make A Difference

Job Purpose:

To carry out warehouse duties following all relevant company procedures and adhering to company policies.

Key Tasks / Responsibilities:

Principle Accountabilities & Objectives

 

• Order picking using the correct procedures.
• Ensure correct dress code (PPE) is worn at all times.
• Follow clean as you go policy, so housekeeping is kept to the required standards.
• Report any Health and Safety issues to supervisor/manager.
• To be able to work overtime as and when required to meet business needs.
• Ensure all consolidated pallets are correct height and in safe condition.
• All pallets are consolidated to their maximum.
• To work at management discretion when required.
• Loading and Unloading of vehicles following correct Frozen handling procedures
• To monitor product temperatures of intake and dispatch to ensure critical control points are maintained
• Signing out MHE
• Reporting any issues to supervisor/manager

 

Resource Management

 

• Along with manager/supervisor monitor and control the use of resource in a cost-effective manner.
• Actively seek training in the respective areas to enhance the flexibility of the company

 

People/Personal Management

 

• Build working relationships with peers and work colleagues both within the department and throughout the company.
• Operate to high moral, personal and appearance standards.
• Maintain personal discipline, time keeping and morale.

 

 

 

 

Information Management

 

• Ensure information is recorded correctly on daily sheets and highlight any issues to supervisor/manager paying particular attention to daily stock check sheets.
• Communicate with your supervisor/manager daily to ensure you understand targets and schedules
• Liaise with stock controllers and booking in staff with regards to stock movement

 

Skills/Knowledge and Qualifications

 

 

• Trained on all relevant equipment within chilled warehouse
• The ability to communicate with people within your area and other areas of the business.

 

Generic Responsibilities:

• To participate fully in the Company’s Personal Performance and Development process and to undertake training and development relevant to your job.
• To contribute to the development of a respectful and mutually supportive working environment in accordance with our values.
• Support the team to monitor and control the use of resource in a cost-effective manner.
• Encourage team members to develop and learn, ensuring the team are trained in respective areas to enhance the flexibility of the company.
• Build working relationships with colleagues both within the department and throughout the company.
• To comply with all Oakland policies and procedures, especially your own duty of take care towards your own personal health and safety and that of others who may be affected by your actions at work.

Financial Responsibilities:

N/A

Other:

This job description describes the main responsibilities of the post holder. As circumstances change, they may be amended to reflect new requirements of the post, but levels of responsibility and the nature of duties will remain consistent. The post holder will be fully consulted on any significant changes.

 

The job description is not intended to cover in detail all the tasks required of the post.  The post-holder will be required to carry out other associated duties necessary to provide an effective service and deliver the key areas of responsibility. These duties will not be unreasonable and will be appropriate to this level of post.

Our Vision: A Responsible Family Enterprise That Shares Focus on Delivering Sustainable Growth Through Partnerships, Collaboration & Innovation with an Environmental & Social Conscience.

Our Mission: Working Together to Deliver Solutions That Make A Difference

Person Specification

Job Title

Freezer Operative 

Last Revision Date:

April 2024

Education / Qualifications / Licences:

Essential

• MHE licences beneficial

Assessed By

Application Form / CV

Skills / Abilities / Knowledge / Experience:

Essential

• Current warehouse picking experience – preferably on scanner
• Numerate and literate

Assessed By

• CV / Application Form

Interview

Behaviour / Attitude:

Essential

• Self motivated
• Good team player
• Flexibility of hours/shifts essential

Assessed By

Interview

Core Competency Framework:

N/A

Other:

This person specification describes the main requirements of the post holder. As circumstances change, they may be amended to reflect new requirements of the post, but levels of responsibility and the nature of duties will remain consistent. The post holder will be fully consulted on any significant changes.

Job Description

Contractual Arrangements:

Job Title: Natures Menu Supervisor Last revision date: April 2024 Department: Natures Menu Location:  Redditch Weekly working hours: 40 Contract type: Perm Responsible to: Natures Menu Account Manager Responsible for:  Nature Menu
Our Vision: A Responsible Family Enterprise That Shares Focus on Delivering Sustainable Growth Through Partnerships, Collaboration & Innovation with an Environmental & Social Conscience.	Our Mission: Working Together to Deliver Solutions That Make A Difference

Job Purpose:

 

Management of the Natures Menu Team, ensuring that it is operating in an efficient and effective manner. Ensuring the team maintains the level of service required by Oakland partners, working towards departmental KPI’s whilst adhering to company policies and procedures.

Key Tasks / Responsibilities:

• To lead, motivate and manage the performance of the Warehouse Team to surpass the team KPI’s using the management information, processes & policies to achieve them.
• Problem solving and assist management in providing resolutions.
• Oversee customer packing ensuring the correct procedures are followed.
• Ensure correct dress code (PPE) is worn at all times.
• To deliver a service level in excess of 99.5%
• To ensure that equipment, including MHE are signed in and out according to the agreed process.
• Complete a Daily handover and send to your Manager
• Complete Absent contact Logs, Return to works and Documented Conversations.
• Be responsible for conducting daily / weekly team briefings to all teams.
• Support a culture of continuous improvement.
• Support a culture of Ensure the Warehouse is “audit ready” at all times.
• Ensure standards of a product safety culture and legalities are communicated, understood add followed in the operation by all teams.
• To identify and implement process improvements to drive efficiency and service.
• Ensure that the operation and operational teams are fully compliant with customer requirements and accreditation, for example, BRCGS
• Responsible for understanding, communicating and driving the department key performance indicators, including sales losses, labour cost and agency usage and acting on any overspends.

Generic Responsibilities:

• To participate fully in the Company’s Personal Performance and Development process and to undertake training and development relevant to your job.
• To contribute to the development of a respectful and mutually supportive working environment in accordance with our values.
• Support the team to monitor and control the use of resource in a cost-effective manner.
• Encourage team members to develop and learn, ensuring the team are trained in respective areas to enhance the flexibility of the company.
• Build working relationships with colleagues both within the department and throughout the company.
• To comply with all Oakland policies and procedures, especially your own duty of take care towards your own personal health and safety and that of others who may be affected by your actions at work.

Financial Responsibilities:

N/A

Other:

This job description describes the main responsibilities of the post holder. As circumstances change, they may be amended to reflect new requirements of the post, but levels of responsibility and the nature of duties will remain consistent. The post holder will be fully consulted on any significant changes.

 

The job description is not intended to cover in detail all the tasks required of the post.  The post-holder will be required to carry out other associated duties necessary to provide an effective service and deliver the key areas of responsibility. These duties will not be unreasonable and will be appropriate to this level of post.

Our Vision: A Responsible Family Enterprise That Shares Focus on Delivering Sustainable Growth Through Partnerships, Collaboration & Innovation with an Environmental & Social Conscience.

Our Mission: Working Together to Deliver Solutions That Make A Difference

Person Specification

Job Title

Natures Menu Supervisor 

Last Revision Date:

April 2024

Education / Qualifications / Licences:

Essential

 

• Qualified in HACCP Principles with a good working knowledge of the codex Alimentarius approach.
• Qualified to (or working towards) Advanced level 4 in food safety requirements.
• Trained and experienced in internal and external auditing and factory standards.

 

Assessed By

 

• Application Form / CV

Skills / Abilities / Knowledge / Experience:

Essential

 

• Numeracy and literacy skills
• Confident user in Microsoft applications including Word and Excel at an intermediate level.
• Previous leadership experience in a similar role
• Ability to delegate

 

 

Desirable

 

• Previous experience using Proteus software.

 

Assessed By

 

• CV / Application Form
• Maths Test
• Interview

 

Behaviour / Attitude:

Essential

 

• Exceptional communication and interpersonal skills both verbal and written.
• Excellent interpersonal skills

 

 

Assessed By

 

• Interview

 

Core Competency Framework:

N/A

Other:

This person specification describes the main requirements of the post holder. As circumstances change, they may be amended to reflect new requirements of the post but levels of responsibility and the nature of duties will remain consistent. The post holder will be fully consulted on any significant changes.

Job Description

Contractual Arrangements:

Job Title: D2C Supervisor Last revision date: October 2023 Department: D2C Operations Location:  Redditch Weekly working hours: 45 Contract type: Perm Responsible to: D2C Manager Responsible for:  D2C
Our Vision: A Responsible Family Enterprise That Shares Focus on Delivering Sustainable Growth Through Partnerships, Collaboration & Innovation with an Environmental & Social Conscience.	Our Mission: Working Together to Deliver Solutions That Make A Difference

Job Purpose:

Management of the D2C Team, ensuring that it is operating in an efficient and effective manner. Ensuring the team maintains the level of service required by Oakland partners, working towards departmental KPI’s whilst adhering to company policies and procedures.

Key Tasks / Responsibilities:

• To lead, motivate and manage the performance of the Warehouse Team to surpass the team KPI’s using the management information, processes & policies to achieve them.
• Responsible for understanding, communicating and driving the department key performance indicators, including sales losses, labour cost and agency usage and acting on any overspends.
• Leading the consistent application of the Company People Management Process.  This will include:

• Providing and documenting daily team briefings.
• Encouraging direct reports to contribute to continuous improvement suggestions.
• Responsibility for the training and development of the team including performance reviews and regular 1:1’s.

• To maintain, improve and manage a safe working environment including the timely completion of accident investigations and any actions required. Ensuring that team members are fully aware and comply with all Health and Safety standards, company and legal requirements. E.g. COSHH, HACCP, MHE compliance.

• Responsible for monitoring and reporting of non-compliance instances with third parties.
• To identify and implement process improvements to drive efficiency and service.
• Ensure the Warehouse is always “tour ready”.
• Engage teams in continuous improvement initiatives.
• Constantly review and improve reporting and systems to ensure individual and team competence is kept at a maximum.
• Ensure warehouse Health & Safety processes and systems are complied with.
• Maintain personal and staff discipline, attendance, time keeping and staff morale.
• Ensure correct PPE is worn at all times.
• Adhere to and promote policies and procedures of Oakland International
• Obtain, evaluate and where applicable develop methods of producing information to aid decision making.
• Liaise with HR & payroll to ensure wage deadlines and any personal issues are resolved in an efficient and timely manner.
• The principal accountabilities of the Coolways Manager role will be subject to the following Key Performance Indicators (KPI’s):

Generic Responsibilities:

• To participate fully in the Company’s Personal Performance and Development process and to undertake training and development relevant to your job.
• To contribute to the development of a respectful and mutually supportive working environment in accordance with our values.
• Support the team to monitor and control the use of resource in a cost-effective manner.
• Build working relationships with colleagues both within the department and throughout the company.
• To comply with all Oakland policies and procedures, especially your own duty of take care towards your own personal health and safety and that of others who may be affected by your actions at work.

Financial Responsibilities: N/A Other: This job description describes the main responsibilities of the post holder. As circumstances change, they may be amended to reflect new requirements of the post, but levels of responsibility and the nature of duties will remain consistent. The post holder will be fully consulted on any significant changes. The job description is not intended to cover in detail all the tasks required of the post.  The post-holder will be required to carry out other associated duties necessary to provide an effective service and deliver the key areas of responsibility. These duties will not be unreasonable and will be appropriate to this level of post. Our Vision: A Responsible Family Enterprise That Shares Focus on Delivering Sustainable Growth Through Partnerships, Collaboration & Innovation with an Environmental & Social Conscience. Our Mission: Working Together to Deliver Solutions That Make A Difference

Person Specification

Job Title D2C Supervisor Last Revision Date: October 2023 Education / Qualifications / Licences: Education / Qualifications / Licences Desirable Formal leadership qualifications:  Institute of Leadership/Chartered Institute of Logistics & Transport, NVQ Level 4 equivalent qualification. IOSH or NEBOSH Certificate or Diploma in Operations Management Lean 6 sigma qualification Assessed By Application Form / CV Skills / Abilities / Knowledge / Experience: Skills / Abilities / Knowledge / Experience Essential Fully conversant with warehouse processes: Goods In, Goods out, Picking and Packing. Sound knowledge of Health and Safety requirements. Commercial awareness. Clear understanding of systems to ensure food safety and environmental compliance PC Literate:  An ability to use MS packages including Outlook, Word, Excel, PowerPoint. Focused on developing people through giving them opportunities, supported by appraisal and coaching. Desirable Multi-temperature experience in the fast moving consumer goods industry:  processes that ensure product is stored, picked and delivered within demanding temperature-controlled environment. Understanding and ability to query and problem solve issues in centralised computer systems (warehouse management systems). Proven track record at understanding and managing warehouse & picking/loading performance to KPIs Experience of involvement in disciplinary, grievance, appraisal and performance management situations Experience of having managed a sizeable operation at a Middle or Senior Management level. Assessed By

• CV / Application Form
• Interview

Behaviour / Attitude: Behaviour / Attitude Strong communication and interpersonal skills (both written and verbal). Can identify and reduce process steps to improve productivity and/or accuracy. Confidence and character to persuasively and effectively lead the team. Interest in developing themselves to take on further responsibility and seniority in the long-term. Keen and motivated to “raise the game” of the operation to take on increased growth. Desirable Previous 5’s experience as a team leader or member. Assessed By Interview Core Competency Framework: Other:

Job Description

Contractual Arrangements:

Job Title:  Warehouse Operative

Last revision date: December 2023

Department: Operations 

Location:  Bardon, Redditch, Corby

Weekly working hours: Full Time

Contract type: Permanent

Responsible to: Shift Supervisor/Operations Manager

Job Purpose:

To support the warehouse operation with picking, goods in and dispatch in a timely manner to our customers following all relevant company procedures and adhering to company policies.

Key Tasks / Responsibilities:

Picking customer orders in a timely manner and to the specification required.

Working with the goods in team and dispatching to the correct orders.

Required to work on WMS using RF terminals.

Follow clean as you go policy, so housekeeping is kept to the required standards.

Think safety first at all times, ensuring you report all near misses and hazards.

Ensure all consolidated pallets are correct height and in safe condition.

All pallets are consolidated to their maximum.

Ensure correct dress code (PPE) is worn at all times.

Working in line with the global BRCGS standards throughout the operation.

Using MHE as required to complete daily tasks, in line with training provided.

Generic Responsibilities:

To participate fully in the Company’s Personal Performance and Development process and to undertake training and development relevant to your job.

To contribute to the development of a respectful and mutually supportive working environment in accordance with our values.

Support the team to monitor and control the use of resource in a cost-effective manner.

Encourage team members to develop and learn, ensuring the team are trained in respective areas to enhance the flexibility of the company.  

Build working relationships with colleagues both within the department and throughout the company.

To comply with all Oakland policies and procedures, especially your own duty of take care towards your own personal health and safety and that of others who may be affected by your actions at work. 

To support the company in helping to maintain the product, safety, quality, legality and integrity of our food safety culture.

Financial Responsibilities: Other:

This job description describes the main responsibilities of the post holder. As circumstances change, they may be amended to reflect new requirements of the post, but levels of responsibility and the nature of duties will remain consistent. The post holder will be fully consulted on any significant changes.

 

The job description is not intended to cover in detail all the tasks required of the post.  The post-holder will be required to carry out other associated duties necessary to provide an effective service and deliver the key areas of responsibility. These duties will not be unreasonable and will be appropriate to this level of post.

Our Vision: A Responsible Family Enterprise That Shares Focus on Delivering Sustainable Growth Through Partnerships, Collaboration & Innovation with an Environmental & Social Conscience.

Our Mission: Working Together to Deliver Solutions That Make A Difference

Person Specification

Job Title Last Revision Date: Education / Qualifications / Licences: Skills / Abilities / Knowledge / Experience: Behaviour / Attitude: Core Competency Framework: Other:

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