Job Description

Contractual Arrangements:

Job Title:  Warehouse Operative – Frozen Last revision date: September 2020 Department: Operations Location:  Redditch Weekly working hours: 40 Contract type: Perm Responsible to: Frozen Warehouse Supervisor Responsible for:
Our Vision: A Responsible Family Enterprise That Shares Focus on Delivering Sustainable Growth Through Partnerships, Collaboration & Innovation with an Environmental & Social Conscience.	Our Mission: Working Together to Deliver Solutions That Make A Difference

Job Purpose: To carry out warehouse duties following all relevant company procedures and adhering to company policies. Key Tasks / Responsibilities:

Principle Accountabilities & Objectives

• Order picking using the correct procedures.
• Ensure correct dress code (PPE) is worn at all times.
• Follow clean as you go policy, so housekeeping is kept to the required standards.
• Report any Health and Safety issues to supervisor/manager.
• To be able to work overtime as and when required to meet business needs.
• Ensure all consolidated pallets are correct height and in safe condition.
• All pallets are consolidated to their maximum.
• To work at management discretion when required.
• Loading and Unloading of vehicles following correct Frozen handling procedures
• To monitor product temperatures of intake and dispatch to ensure critical control points are maintained

Resource Management

• Along with manager/supervisor monitor and control the use of resource in a cost-effective manner.
• Actively seek training in the respective areas to enhance the flexibility of the company

People/Personal Management

• Build working relationships with peers and work colleagues both within the department and throughout the company.
• Operate to high moral, personal and appearance standards.
• Maintain personal discipline, time keeping and morale.

Information Management

 

• Ensure information is recorded correctly on daily sheets and highlight any issues to supervisor/manager paying particular attention to daily stock check sheets.
• Communicate with your supervisor/manager daily to ensure you understand targets and schedules
• Liaise with stock controllers and booking in staff with regards to stock movement

 

Skills/Knowledge and Qualifications

• Trained on all relevant equipment within chilled warehouse
• The ability to communicate with people within your area and other areas of the business.

  Generic Responsibilities:

• To participate fully in the Company’s Personal Performance and Development process and to undertake training and development relevant to your job.
• To contribute to the development of a respectful and mutually supportive working environment in accordance with our values.
• Support the team to monitor and control the use of resource in a cost-effective manner.
• Encourage team members to develop and learn, ensuring the team are trained in respective areas to enhance the flexibility of the company.
• Build working relationships with colleagues both within the department and throughout the company.
• To comply with all Oakland policies and procedures, especially your own duty of take care towards your own personal health and safety and that of others who may be affected by your actions at work.

Financial Responsibilities: N/A Other: This job description describes the main responsibilities of the post holder. As circumstances change, they may be amended to reflect new requirements of the post, but levels of responsibility and the nature of duties will remain consistent. The post holder will be fully consulted on any significant changes. The job description is not intended to cover in detail all the tasks required of the post.  The post-holder will be required to carry out other associated duties necessary to provide an effective service and deliver the key areas of responsibility. These duties will not be unreasonable and will be appropriate to this level of post. Our Vision: A Responsible Family Enterprise That Shares Focus on Delivering Sustainable Growth Through Partnerships, Collaboration & Innovation with an Environmental & Social Conscience. Our Mission: Working Together to Deliver Solutions That Make A Difference

Person Specification

Job Title Warehouse Night Operative- Frozen Last Revision Date: 2020 Education / Qualifications / Licences: Essential

• MHE licences beneficial

Assessed By

• Application Form / CV

Skills / Abilities / Knowledge / Experience: Essential

• Current warehouse picking experience – preferably on scanner
• Numerate and literate

Assessed By

• CV / Application Form
• Interview

Behaviour / Attitude: Essential

• Self motivated
• Good team player
• Flexibility of hours/shifts essential

Assessed By

• Interview

Core Competency Framework: N/A Other: This person specification describes the main requirements of the post holder. As circumstances change, they may be amended to reflect new requirements of the post, but levels of responsibility and the nature of duties will remain consistent. The post holder will be fully consulted on any significant changes.

Job Description

Contractual Arrangements:

Job Title:   Site Compliance and Training Manager

Last revision date: April 2024

Department:  Operations

Location: Bardon  

Weekly working hours: 40  

Contract type: Permanent

Responsible to: Deputy General Manager

Job Purpose:

Maintaining Site compliance for all team members regarding MHE/Inductions/Manual handling/Racking and fire safety across Oakland International, Bardon. Being responsible for all on site MHE.

Key Tasks / Responsibilities:

Conduct MHE training as required and update compliance records and relevant training matrix’s/reports across site and all shifts.

Deliver face to face manual handling training to employees.

Review site manual handling procedures.

Liaise with Operations managers to maximize training needs and times for Oakland Team members.

Keep all site training/matrix records up to date ensuring legal compliance.

Ensure face to face site Inductions are completed and up to date for all new employees on Day 1 of joining.

Report all MHE breakdowns, repairs and damages to Linde engineers.

Liaise with Linde, be the main contact point for all MHE queries.

Completing daily walk arounds and MHE checks.

Controlling/ issuing MHE access fobs for all MHE vehicles and employees.

Report and action if applicable submitted near miss reports.

Oversee and manage all MHE servicing and repairs data records.

Ways of working to reduce MHE costs, damage.

To take action following on from daily walk around audits.

To prioritise all outstanding actions to ensure health and safety standards are met.

To ensure all equipment and racking is in a usable state and fit for purpose.

To coordinate repairs where appropriate and liaise with contractors.

Obtain at least 3 quotes for all work needing to be completed.

Raise purchase orders for chosen quotes and transmit to supplier.

Ensure site is compliant in line with BRC.

Complete weekly meetings with senior management to ensure all requirements are met.

Weekly action log to be updated and maintained.

To ensure all certification and permit to works are up to date.

Review site costings to ensure we are cost effective throughout the operation.

Maintain a full inventory of keys across site.

To assess problems that require professional attention, so an adequate description of the          required work can be documented, to then provide correct description of works to contractors

To ensure that all tools and equipment are maintained and is in safe working order, used in accordance with manufacturers guidelines and training

Generic Responsibilities:

Produce and maintain training material and certification for all Oakland employees.

Comply to the wearing of correct PPE for the site and specific tasks.

Maintaining legible and legal documents/notices for the site regarding MHE.

Assist with any inhouse investigations relating to MHE, Racking or fore misuse.

Reporting of failings within the site of any Health and safety rules.

To support the company in helping to maintain the product, safety, quality, legality and integrity of our food safety culture.

Financial Responsibilities:

n/a

Other:

Keep your skills up to date with current train the trainer MHE guidance/certification.

Adhere and uphold all Oaklands Safety policies/ rules and regulations across site.

Adhere to site hygiene/food hygiene standards across site.

Assist other departments as required.

Weekly review meeting with the site Deputy GM.

Build working relationships with peers and work colleagues both within the departments and throughout the company.

Operate to high moral, personal and appearance standards.

Maintain personal discipline, time keeping and morale.

To comply with all Oakland policies and procedures, especially your own duty of take care towards your own personal health and safety and that of others who may be affected by your actions at work.

 To participate fully in the Company’s Personal Performance and Development process and to undertake training and development relevant to your job.

Our Vision: A Responsible Family Enterprise That Shares Focus on Delivering Sustainable Growth Through Partnerships, Collaboration & Innovation with an Environmental & Social Conscience.

Our Mission: Working Together to Deliver Solutions That Make A Difference

Person Specification

Job Title

Site Compliance and Training Manager

Last Revision Date:

April 2024

Education / Qualifications / Licences:

Essential

GCSE or equivalent in maths and English

Holds a Full Driving Licence

Holds a current valid train the trainer across all MHE Disciplines

Desirable

Holds a current valid trainer the trainer manual handling qualification

Assessed By

Interview/ CV

Skills / Abilities / Knowledge / Experience:

Essential

Experience of using Microsoft packages

Desirable

Multi-lingual (speaks more than one language)

Assessed By

Interview/ CV

Behaviour / Attitude:

Essential

Has a positive can/do attitude

Is Flexible

Assessed By

Interview

Core Competency Framework: Other:

This person specification describes the main requirements of the post holder. As circumstances change, they may be amended to reflect new requirements of the post but levels of responsibility and the nature of duties will remain consistent. The post holder will be fully consulted on any significant changes.

Job Description

Contractual Arrangements:

Job Title:  Warehouse Operative – Dispatch

Last revision date: March 2016

Department: Operations

Location:  Corby

Weekly working hours: 40

Contract type:  Permanent

Responsible to: Warehouse Shift Managers

Responsible for: Please see below

Job Purpose:

To carry out warehouse duties following all relevant company procedures and adhering to company policies.

Key Tasks / Responsibilities:

Principle Accountabilities & Objectives

 

Loading of vehicles following the correct procedures.

Order picking using the correct procedures.

Ensure correct dress code (Personal Protective Equipment) is worn at all times.

Follow clean as you go policy so housekeeping is kept to the required standards.

Report any Health and Safety issue to supervisor/manager.

 

People/Personal Management

.

Encourage team members to develop and learn.

Build working relationships with peers and work colleagues both within the department and throughout the company.

Operate to high moral, personal and appearance standards and encourage team to do the same.

Ensure staff work within health and safety guidelines.

 

Information Management

 

Ensure information is recorded correctly on daily sheets and highlight any issues to team.

Communicate with your team daily too ensure they understand targets and schedules

Liaise with Stock Controllers and booking in staff with regards to stock movement

 

Skills/Knowledge and Qualifications

 

Trained on all relevant equipment within the warehouse         

Trained in the use of computer stock system

The ability to communicate with people within your area and other areas of the business

Generic Responsibilities:

To participate fully in the Company’s Personal Performance and Development process and to undertake training and development relevant to your job.

To contribute to the development of a respectful and mutually supportive working environment in accordance with our values.

Support the team to monitor and control the use of resource in a cost effective manner.

Encourage team members to develop and learn, ensuring the team are trained in respective areas to enhance the flexibility of the company.  

Build working relationships with colleagues both within the department and throughout the company.

To comply with all Oakland policies and procedures, especially your own duty of take care towards your own personal health and safety and that of others who may be affected by your actions at work. 

Financial Responsibilities:

N/A

Other:

This job description describes the main responsibilities of the post holder. As circumstances change, they may be amended to reflect new requirements of the post but levels of responsibility and the nature of duties will remain consistent. The post holder will be fully consulted on any significant changes.

 

The job description is not intended to cover in detail all the tasks required of the post.  The post-holder will be required to carry out other associated duties necessary to provide an effective service and deliver the key areas of responsibility. These duties will not be unreasonable and will be appropriate to this level of post.

Our Vision: A Responsible Family Enterprise That Shares Focus on Delivering Sustainable Growth Through Partnerships, Collaboration & Innovation with an Environmental & Social Conscience.

Our Mission: Working Together to Deliver Solutions That Make A Difference

Person Specification

Job Title

Warehouse Operative – Dispatch

Last Revision Date:

March 2016

Education / Qualifications / Licences:

Essential

Desirable

• MHE licences beneficial

Assessed By

• Application Form / CV

Skills / Abilities / Knowledge / Experience:

Essential

• Numerate and literate

Desirable

• Current warehouse picking experience – preferably on scanner

Assessed By

• CV / Application Form
• Interview

Behaviour / Attitude:

Essential

• Self motivated
• Good team player
• Flexibility of hours/shifts essential

Assessed By

• Interview 

Core Competency Framework:

N/A

Other:

This person specification describes the main requirements of the post holder. As circumstances change, they may be amended to reflect new requirements of the post but levels of responsibility and the nature of duties will remain consistent. The post holder will be fully consulted on any significant changes.

Job Description

Contractual Arrangements:

Job Title:   IT Support Analyst Last revision date:  March 2024 Department:  IT Location:    Site based Weekly working hours:  40 Contract type:  Perm Responsible to:   Responsible for:  IT Department
Our Vision: A Responsible Family Enterprise That Shares Focus on Delivering Sustainable Growth Through Partnerships, Collaboration & Innovation with an Environmental & Social Conscience.	Our Mission: Working Together to Deliver Solutions That Make A Difference

Job Purpose:

To manage IT Infrastructure and software systems for Oakland International and to enhance the IT experience for the site, its clients, and its service partners.

Key Tasks / Responsibilities:

Work with the Group IT Team to continuously develop and maintain IT Infrastructure.

Align the IT security policies and procedures with all aspects of IT Hardware and Software

Lead on new infrastructure projects

Advise on system improvements

Manage helpdesk ticket system ensuring timely responses to users.

Have awareness of current technology trends and innovations to identify opportunities to improve systems efficiency and establish competitive edge.

 

 

Ad Hoc Tasks

Engage stakeholders within the business, clients, and retailers to devise improvement plans.

Engage solution providers as appropriate to participate.

Manage relationships with IT partners.

 

Daily

Review site ticket status and action any outstanding

 

Weekly

Update project status

Monitor systems performance KPIs to ensure appropriate interventions are made in a timely manner.

 

Generic Responsibilities:

To participate fully in the Company’s Personal Performance and Development process and to undertake training and development relevant to your job.

To contribute to the development of a respectful and mutually supportive working environment in accordance with our values.

Support the team to monitor and control the use of resource in a cost-effective manner.

Encourage team members to develop and learn, ensuring the team are trained in respective areas to enhance the flexibility of the company.  

Build working relationships with colleagues both within the department and throughout the company.

To comply with all Oakland policies and procedures, especially your own duty of take care towards your own personal health and safety and that of others who may be affected by your actions at work. 

Financial Responsibilities:

The liaise with IT Team to establish budget for expenditure.

To submit comprehensive proposals for capital expenditure with costed justification

Other:

This job description describes the main responsibilities of the post holder. As circumstances change, they may be amended to reflect new requirements of the post but levels of responsibility and the nature of duties will remain consistent. The post holder will be fully consulted on any significant changes.

 

The job description is not intended to cover in detail all the tasks required of the post.  The post-holder will be required to carry out other associated duties necessary to provide an effective service and deliver the key areas of responsibility. These duties will not be unreasonable and will be appropriate to this level of post.

Our Vision: A Responsible Family Enterprise That Shares Focus on Delivering Sustainable Growth Through Partnerships, Collaboration & Innovation with an Environmental & Social Conscience.

Our Mission: Working Together to Deliver Solutions That Make A Difference

Person Specification

Job Title

IT Support Analyst

Last Revision Date:

March 2024

Education / Qualifications / Licences:

Essential

• A Level educated preferably in IT, Business or Maths

Desirable

• Bachelors Degree or equivalent accreditation  in an IT or business  discipline

Assessed By

• Application Form / CV

Skills / Abilities / Knowledge / Experience:

Essential

• knowledge of and experience computer hardware, Network, Wi-Fi, CCTV and telephony

Desirable

• VMWare experience
• Advanced networking such as VLAN segregation

Assessed By

• CV / Application Form
• Interview

Behaviour / Attitude:

Essential

• Passion and enthusiasm for IT.

  A pleasant and diplomatic manner when dealing with customers

  Strong in character, able to assert

  Demonstrates flexibility and accessibility

  Has the ability to work under pressure in a demanding dynamic environment.

  Motivated to complete tasks

  Excellent verbal and written communication skills, and able to convey technical concepts

  Excellent diagnostic & problem solving skills

  Excellent organisation and time management skills

  Quick to learn

  Can demonstrate mental agility and perceptiveness

  Enthusiasm, confidence with a positive attitude

  Competence to be a team player with the ability to build relationships with both colleagues and external clients

  The ability to multi task and take on additional roles as and when required

Desirable

• Desire to acquire new skills and knowledge, able to apply them effectively. 

  Desire to keep learning about new developments

Assessed By

• Interview

Core Competency Framework:

N/A

Other:

This person specification describes the main requirements of the post holder. As circumstances change, they may be amended to reflect new requirements of the post but levels of responsibility and the nature of duties will remain consistent. The post holder will be fully consulted on any significant changes

Job Description

Contractual Arrangements:

Job Title:   Receptionist

Last revision date:  April 2024

Location: Coalville

Weekly working hours:  25

Contract type:  Permanent

Responsible to:  Office Manager

Responsible for:  N/A

Job Purpose:

Be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

Key Tasks / Responsibilities:

Greet and welcome guests as soon as they arrive at reception and ensure appropriate paperwork is completed

Direct visitors to the appropriate person and office

Answer, screen and forward incoming phone calls

Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

Provide basic and accurate information in-person and via phone/email

Receive, sort and distribute daily mail/deliveries

Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

Order front office supplies and keep inventory of stock

Update calendars and schedule meetings

Keep updated records of office expenses and costs

Generic Responsibilities:

To participate fully in the Company’s Personal Performance and Development process and to undertake training and development relevant to your job.

To contribute to the development of a respectful and mutually supportive working environment in accordance with our values.

Build working relationships with colleagues both within the department and throughout the company.

To comply with all Oakland policies and procedures, especially your own duty of take care towards your own personal health and safety and that of others who may be affected by your actions at work. 

To support the company in helping to maintain the product, safety, quality, legality and integrity of our food safety culture.

Financial Responsibilities:

n/a

Other:

This job description describes the main responsibilities of the post holder. As circumstances change, they may be amended to reflect new requirements of the post but levels of responsibility and the nature of duties will remain consistent. The post holder will be fully consulted on any significant changes.

The job description is not intended to cover in detail all the tasks required of the post.  The post-holder will be required to carry out other associated duties necessary to provide an effective service and deliver the key areas of responsibility. These duties will not be unreasonable and will be appropriate to this level of post.

Our Vision: A Responsible Family Enterprise That Shares Focus on Delivering Sustainable Growth Through Partnerships, Collaboration & Innovation with an Environmental & Social Conscience.

Our Mission: Working Together to Deliver Solutions That Make A Difference

Person Specification

Job Title

Receptionist

Last Revision Date:

April 2024

Education / Qualifications / Licences:

Essential

GCSE Or equivalent in maths and English

Desirable

Driving licence

Assessed By

CV/Application form

Skills / Abilities / Knowledge / Experience:

Essential

Good attention to detail

Experience of MS Office packages

Numerate and literate

A willingness to learn

Desirable

Customer service experience

Assessed By

CV/Application form

Interview

Behaviour / Attitude:

Essential

Good communication and interpersonal skills

Ability to work to and meet deadlines

Ability to show flexibility

Ability to work using own initiative

Excellent work ethic

Desirable

Analytical skills

Assessed By

Interview

Core Competency Framework: Other:

This person specification describes the main requirements of the post holder. As circumstances change, they may be amended to reflect new requirements of the post but levels of responsibility and the nature of duties will remain consistent. The post holder will be fully consulted on any significant changes.

Job Description

Contractual Arrangements:

Job Title:  Warehouse Operative

Last revision date: December 2023

Department: Operations 

Location:  Bardon, Redditch, Corby

Weekly working hours: Full Time

Contract type: Permanent

Responsible to: Shift Supervisor/Operations Manager

Job Purpose:

To support the warehouse operation with picking, goods in and dispatch in a timely manner to our customers following all relevant company procedures and adhering to company policies.

Key Tasks / Responsibilities:

Picking customer orders in a timely manner and to the specification required.

Working with the goods in team and dispatching to the correct orders.

Required to work on WMS using RF terminals.

Follow clean as you go policy, so housekeeping is kept to the required standards.

Think safety first at all times, ensuring you report all near misses and hazards.

Ensure all consolidated pallets are correct height and in safe condition.

All pallets are consolidated to their maximum.

Ensure correct dress code (PPE) is worn at all times.

Working in line with the global BRCGS standards throughout the operation.

Using MHE as required to complete daily tasks, in line with training provided.

Generic Responsibilities:

To participate fully in the Company’s Personal Performance and Development process and to undertake training and development relevant to your job.

To contribute to the development of a respectful and mutually supportive working environment in accordance with our values.

Support the team to monitor and control the use of resource in a cost-effective manner.

Encourage team members to develop and learn, ensuring the team are trained in respective areas to enhance the flexibility of the company.  

Build working relationships with colleagues both within the department and throughout the company.

To comply with all Oakland policies and procedures, especially your own duty of take care towards your own personal health and safety and that of others who may be affected by your actions at work. 

To support the company in helping to maintain the product, safety, quality, legality and integrity of our food safety culture.

Financial Responsibilities: Other:

This job description describes the main responsibilities of the post holder. As circumstances change, they may be amended to reflect new requirements of the post, but levels of responsibility and the nature of duties will remain consistent. The post holder will be fully consulted on any significant changes.

 

The job description is not intended to cover in detail all the tasks required of the post.  The post-holder will be required to carry out other associated duties necessary to provide an effective service and deliver the key areas of responsibility. These duties will not be unreasonable and will be appropriate to this level of post.

Our Vision: A Responsible Family Enterprise That Shares Focus on Delivering Sustainable Growth Through Partnerships, Collaboration & Innovation with an Environmental & Social Conscience.

Our Mission: Working Together to Deliver Solutions That Make A Difference

Person Specification

Job Title Last Revision Date: Education / Qualifications / Licences: Skills / Abilities / Knowledge / Experience: Behaviour / Attitude: Core Competency Framework: Other:

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