Receptionist

Job Title:   Receptionist

Last revision date:  April 2024

Location: Coalville

Weekly working hours:  25

Contract type:  Permanent

Responsible to:  Office Manager

Responsible for:  N/A

Be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

Greet and welcome guests as soon as they arrive at reception and ensure appropriate paperwork is completed

Direct visitors to the appropriate person and office

Answer, screen and forward incoming phone calls

Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

Provide basic and accurate information in-person and via phone/email

Receive, sort and distribute daily mail/deliveries

Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

Order front office supplies and keep inventory of stock

Update calendars and schedule meetings

Keep updated records of office expenses and costs

To participate fully in the Company’s Personal Performance and Development process and to undertake training and development relevant to your job.

To contribute to the development of a respectful and mutually supportive working environment in accordance with our values.

Build working relationships with colleagues both within the department and throughout the company.

To comply with all Oakland policies and procedures, especially your own duty of take care towards your own personal health and safety and that of others who may be affected by your actions at work. 

To support the company in helping to maintain the product, safety, quality, legality and integrity of our food safety culture.

n/a

This job description describes the main responsibilities of the post holder. As circumstances change, they may be amended to reflect new requirements of the post but levels of responsibility and the nature of duties will remain consistent. The post holder will be fully consulted on any significant changes.

The job description is not intended to cover in detail all the tasks required of the post.  The post-holder will be required to carry out other associated duties necessary to provide an effective service and deliver the key areas of responsibility. These duties will not be unreasonable and will be appropriate to this level of post.